Sales Manager/ Sr. Manager – Call Center Outbound Sales Domestic Proce

5 - 10 Years

Job Description

Designation: Sales Manager/ Sr. Manager - Call Center Outbound Sales Domestic Process
No. of positions: 4
Process: Call Center Outbound Sales- Domestic Process
Qualification: Any graduation
Experience: Min. 3 years experience on paper as (Sales Manager/ Sr. Manager)
CTC: As per company Standard
Location: Pune
General Shift

Skills: Outbound Calling, Outbound Sales, Leadership, Decision-Making, People Management, Budget Development, Critical Thinking and Problem Solving Skills, Planning and Organizing, Delegation, Negotiation, Adaptability, Stress Tolerance, Team Work, Dialer Management, Campaign Management, MIS, Training, Quality, etc.

Key Responsibilities:
  • Coaching, inspiring and motivating a sales team.
  • Ensuring the team meets the sales targets.
  • Sales training, development, and performance management.
  • Developing sales strategies to maximize success and growth.
  • Developing and maintaining relationships
  • Disciplined use of CRM system, communication and customer management.
  • Forecasting and analyzing sales data.
  • Regular reporting of KPIs to directors.
  • Keeping to targets and managing KPIs.
  • Requirements for the role:
  • 3-5+ years of managing sales floors. Telephone sales preferred.
  • Excellent verbal and written communication skills
  • Ability to prioritize and handle multiple tasks at any given time
  • Detail oriented

Documents required:
  • Updated resume
  • 1-Passport size photograph
  • Last 3 months pay slips
  • Offer letter / Increment letter
  • Experience letter (if any)
  • 1 year bank statement

Interview process:

- Aptitude Test
- Excel Test
- Final Interview-1

Note: People with experience in International call centers Need not apply.

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager -(NonTechnical)

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Suma Soft Private Limited,
Suma Soft was founded in 2000 under the able guidance of Mr. Pramod Naralkar and Mr.Surendra Brahme with a potential focus on IT and ITES services.rnThe founders had established Suma Soft with an aim of delivering impeccable customer satisfaction by offering services at optimal costs.
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Contact Company:Suma Soft Private Limited,